Privacy Policy

Created: 01.11.2021
Reviewed: 06.08.2025
Next review: 08.2026

PURPOSE

The Green Clean Team (“we”, “our”, or “us”) is committed to protecting your privacy in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, and safeguard your personal information when you use our website or contact us.

SCOPE

This Privacy Policy applies to all users of our website www.greencleanteam.com.au, including clients, enquirers, and visitors who submit information via contact forms or receive electronic communications from us.

POLICY

1. Information We Collect
We may collect the following personal information directly from you:

  • Name, email address, phone number

  • Any details you submit via contact forms on our website

We also use Google Analytics to collect anonymised data for website improvement, such as:

  • IP address

  • Browser type

  • Pages visited and duration on site

  • Device type

2. Purpose of Collection & Use
We may use your information to:

  • Respond to contact requests and provide quotes or services

  • Communicate about your booking, service follow-up, or enquiries

  • Send marketing communications if you’ve opted in

  • Improve our website and user experience

3. Marketing Communication & Consent
Marketing emails and text messages are only sent if you have provided express consent — such as by ticking an opt-in box. You may unsubscribe or opt out at any time by following the instructions included in these messages.

4. Cookies & Analytics
We use cookies and Google Analytics to enhance website performance. You may manage or disable cookies in your browser settings; note that disabling cookies may affect your browsing experience.

5. Disclosure of Information
We do not sell or rent your personal information. We may share your data with:

  • Third-party service providers supporting our website, hosting, or email delivery

  • Legal authorities, if required by law

6. Security & Retention
Your personal data is protected through appropriate technical and organisational measures. We retain information only as long as necessary to fulfil the purposes listed above or as required by law.

7. Access & Correction
You may request access to, or correction of, any personal information we hold about you. Please contact us in writing using the details below.

Contact Details
The Green Clean Team
Email: admin@greencleanteam.com.au
Phone: 1300 349 204
Website: www.greencleanteam.com.au